Manage Your Account

Account Login

Login to your YMCA account by clicking the My Account link located at the top of every page on our site to update billing information, pay for programs and more. 
 

Adding or Removing Member

To add people to your membership, everyone must be part of the same household. Visit Member Services to add or remove members from your membership or by emailing support@ymcacolumbus.org. Follow the same instructions to upgrade or downgrade your membership status.

Dual membership includes two people in the same household--an adult and a child, or two adults. Family membership includes up to two adults and all dependents (age 26 and under) in the same household. 

A $20 fee will be applied if providing less than 30 days notice for the upgrade so additional family members have immediate access to the Y.
 

Placing Account on Hold

Once per calendar year, our members can put their accounts on hold for up to 90 days.  While your membership is on hold, you will not have access to facilities or member rates on program registrations.  To request a hold on your account visit your local Y or fill out our Hold or Cancel Form.
 

Membership Cancellation

To request cancellation visit your local Y and speak with one of our team members or fill out this our Hold or Cancel Form.
 

Update Payment Information

To update your payment information, click My Account at the top right of our site. Then go to Membership Billing to update and review your payment information. Membership billing changes must be made in person or in writing.
 

Payment Options

Method of Payment (Checking/Savings Account or Credit Card Draft): Monthly membership fees are deducted through your bank account via an Electronic Funds Transfer (EFT) or credit card. 

Credit cards, cash and checks are accepted for annual memberships and program fees.
 

Reservations

Reserve a space in the group fitness, pool time, and Child Watch to guarantee your spot. Reservations open 73 hours before the time slot/class.